1. Introduction

Welcome to Oxidivaglam. These Terms & Conditions govern your access to and use of our website and services.

By visiting our website or placing an order, you agree to comply with these terms and applicable laws of India.

If you do not agree with these terms, please discontinue using our website.

2. Eligibility to Purchase

Customers must be legally capable of entering into a binding contract under applicable Indian law to place orders on our website.

Minors may use the website only under the supervision and involvement of a parent or legal guardian.

3. Products & Product Information

• We make reasonable efforts to display accurate product descriptions, images and pricing.
• Actual product colours may vary slightly due to screen settings and lighting conditions.
• Product packaging and appearance may occasionally change due to manufacturer updates.
• Product availability is subject to stock.
• We reserve the right to update product information whenever necessary.

4. Pricing & Payments

• All product prices are displayed in Indian Rupees (INR).
• Prices and promotional offers may change without prior notice.
• Orders are subject to successful payment verification where applicable.
• For UPI payments, customers may be required to provide transaction details or UTR references.
• Duplicate, incomplete or unverified payments may require additional verification.

5. Order Acceptance & Confirmation

Placing an order does not automatically guarantee acceptance.

Oxidivaglam reserves the right to review, verify, accept or cancel orders in circumstances including:

• Incorrect pricing or technical errors.
• Product unavailability.
• Incorrect or incomplete customer information.
• Suspected fraudulent or suspicious transactions.
• Delivery restrictions or operational issues.

6. Order Cancellation

Cancellation requests may be accepted before an order enters processing or shipping.

Orders that have already been dispatched cannot be cancelled through the standard cancellation process.

Approved prepaid order cancellations will be handled according to our Cancellation Policy.

7. Shipping & Delivery

• Orders are generally dispatched within 42–72 hours.
• Estimated delivery time is 7–12 working days.
• Sundays and public holidays are excluded from working days.
• Delivery timelines depend on the courier partner and destination.
• Customers must provide accurate shipping information.

Please refer to our Shipping & Delivery Policy for complete details.

8. Returns, Refunds & Replacements

Returns, refunds and replacements are subject to our applicable Return & Refund Policy.

Customers are requested to review the return eligibility conditions and follow the required procedure before submitting a request.

9. Customer Responsibilities

By using our website, you agree:

• To provide genuine and accurate information.
• Not to use false payment details or fraudulent transactions.
• Not to misuse website features or services.
• Not to attempt unauthorized access to our website.
• To use the website only for lawful purposes.

10. Intellectual Property

All website content, including logos, designs, graphics, product descriptions, images, text and branding, belongs to Oxidivaglam or its respective content owners.

Unauthorized copying, reproduction, distribution or commercial use of our content is prohibited without prior written permission.

11. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, advertising and other business operations.

These services may operate under their own terms, conditions and privacy policies.

12. Limitation of Liability

Oxidivaglam will make reasonable efforts to maintain accurate website information and reliable services.

To the extent permitted by applicable law, we are not responsible for indirect losses arising from temporary website interruptions, third-party service failures or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits any consumer rights or liability that cannot legally be excluded under applicable law.

13. Changes to Terms & Conditions

Oxidivaglam reserves the right to modify or update these Terms & Conditions whenever necessary.

Updated terms will be published on this page. Continued use of our website after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts in accordance with applicable Indian law.