Cancellation Policy

Last Updated: September 23, 2026

At Oxidivaglam, we understand that sometimes you may need to cancel an order. Please review the following cancellation terms.

1. Order Cancellation

Customers may request cancellation of an order before the order has been dispatched.

To request cancellation, please contact us as soon as possible after placing the order.

Email: oxidivaglam@gmail.com

Phone:

2. Orders Already Dispatched

Once an order has been dispatched, it generally cannot be cancelled.

If the customer no longer wants the order after dispatch, the customer may refuse delivery where possible. Any refund, if applicable, will be handled according to our Refund & Return Policy.

3. Refund for Cancelled Orders

If a cancellation request is approved before dispatch and payment has already been received, the eligible refund will be processed through the applicable payment method.

The time taken for the refund to appear in the customer's account may depend on the payment gateway or bank.

4. Promotional & Special Orders

Orders placed using special promotional offers, discounts, or limited-time deals may be subject to additional cancellation restrictions mentioned at the time of purchase.

5. Cancellation by Oxidivaglam

Oxidivaglam reserves the right to cancel an order in circumstances including:

- Product unavailable

- Incorrect product pricing or listing information

- Payment issues

- Suspected fraudulent or unauthorized transactions

- Incorrect or incomplete customer information

- Technical or operational issues

If payment has already been received for an order cancelled by Oxidivaglam, the eligible amount will be refunded.

6. How to Contact Us

For order cancellation requests, please contact us with your order number and registered contact details.

Oxidivaglam