Shipping & Delivery Policy
Last Updated: September 23, 2026
At Oxidivaglam, we aim to process and deliver your orders safely and within the estimated delivery time.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment and order confirmation.
Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.
2. Delivery Time
After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.
Remote or difficult-to-service locations may require additional time.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is placed.
Any free-shipping offer will be subject to the terms mentioned on the website or applicable promotion.
4. Order Tracking
Once your order has been dispatched, tracking details may be shared with you through the contact information provided during checkout.
You can use the tracking details to check the status of your shipment.
5. Incorrect Address or Contact Details
Customers are responsible for providing accurate delivery information, including:
- Full name
- Complete delivery address
- PIN code
- Mobile number
Oxidivaglam is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
6. Delivery Delays
Delivery times are estimates and may be affected by circumstances beyond our control, including:
- Courier delays
- Weather conditions
- Public holidays
- Natural events
- Transportation issues
- Remote-area delivery
- High order volumes
- Other circumstances beyond our reasonable control
7. Damaged Package
If the package appears damaged at the time of delivery, customers are advised to record a continuous unboxing video before opening the package.
For damaged-product claims, please refer to our Refund & Return Policy.
8. Delivery Confirmation
An order may be considered delivered according to the delivery status provided by the applicable courier service.
If you believe your order has been incorrectly marked as delivered, please contact us as soon as possible.
9. Contact Us
For shipping or delivery-related questions, please contact:
Oxidivaglam
Sector 38, Noida
Uttar Pradesh – 201301, India
Email: oxidivaglam@gmail.com
Phone: +91